Main Article Content

Ali Eskandari


We live in a world that because of globalization is changing fast and inevitably. New organizations paid more attention to understanding, adapting and managing environmental changes around and are trying to learn and use the knowledge and updated information in order to improve the operation and providing clients services and more desirable products. Such organizations need to use a new management style called knowledge management. This article reviews knowledge management and then it assesses the success of knowledge management in municipalities (Karaj municipality) as a service provider and identifies the status of the organization in each aspect of success rate and in the end, it provides some solutions to improve this status.

Article Details


knowledge, knowledge management, municipality, service organization

1- Dehghan Najm, Mansour, (1388), “Knowledge management and its role in organizational innovation”, Car engineering and other industries monthly magazine, number 10
2- Rabi’i, Ali, Parhizgar, Mahdi, (1390), “Knowledge management strategies, Tehran: Payam Noor university publication
3- Vahide, Alipour, “knowledge management: Definitions and concepts”, the research center and media study website
4- Behrouz, Ghalich Li, (1388), “knowledge management: the process of creation, sharing and using intellectual asset in business”, Tehran: The organization of humanities books
5- Norouzian, Meysam, (1384), “the use of knowledge management in government”, Tadbir monthly magazine, Number 156, page 24
6- Johnston, Ron ,(2000), “Knowledge management staying in front”, available at .au/.
7- Jorna, Rene.(2001), “Knowledge types and organizational forms in knowledge management”, available at: www .hds. Fr~ barthes.
8- Ndlela,M.N,(2010),”Knowledge Management in the Public Sector: Communication Issues and Challenges at Local Government Level”,European Conference on Knowledge Management 11,portugal,pp.711-716.
9- Badri-Koohi, B., & Tavakkoli-Moghaddam, R. (2012, July). Determining optimal number and locations of alternative-fuel stations with a multi-criteria approach. In 8th International Industrial Engineering Conference, Tehran, Iran.
10- Nonaka 1. and Takeuchi. H, ( 1 995), “ The Knowledge-Crrating Company: How Japanese Companies Create the Dynamics of Innovation”,Oxford University Press.
11- Probst, G., Raub, S., Romhardt, K. (2000), “ Managing Knowledge”, John Wiley & Sons, Chichester.
12- Quinn, J,B& Anderson, P& Finkelsteins, S, (1996), “Managing Professional Intellect of Alignment Between and Information Technology Objectives” , MIS Quarterly, vol (24), No (1), PP: 81-113.
13- Ramana, Rao,(2002), “Emerging technologic in knowledge management”, available at
14- Young. S, chon, Jan (2001), “ Kowledge management supportive human resourte environment”, Journal sapportive human resowse enroment, Journal of Acadung of Business PP: 120.
15- Badri-Koohi, B., Tavakkoli-Moghaddam, R., & Asghari, M. (2019). Optimizing Number and Locations of Alternative-Fuel Stations Using a Multi-Criteria Approach. Engineering, Technology & Applied Science Research, 9(1), 3715-3720.
16- Balalian, A. A., Simonyan, H., Hekimian, K., Deckelbaum, R. J., & Sargsyan, A. (2017). Prevalence and determinants of stunting in a conflict-ridden border region in Armenia-a cross-sectional study. BMC Nutrition, 3(1), 85.
Industrial Engineering

How to Cite

Eskandari, A. (2019). Study of Knowledge Management Status in Municipalities of the Country (Case Study: Karaj Municipality). Mapta Journal of Mechanical and Industrial Engineering (MJMIE), 3(1), 27-35.