Main Article Content
We live in a world that because of globalization is changing fast and inevitably. New organizations paid more attention to understanding, adapting and managing environmental changes around and are trying to learn and use the knowledge and updated information in order to improve the operation and providing clients services and more desirable products. Such organizations need to use a new management style called knowledge management. This article reviews knowledge management and then it assesses the success of knowledge management in municipalities (Karaj municipality) as a service provider and identifies the status of the organization in each aspect of success rate and in the end, it provides some solutions to improve this status.
knowledge, knowledge management, municipality, service organization
2- Rabiâ€™i, Ali, Parhizgar, Mahdi, (1390), â€œKnowledge management strategies, Tehran: Payam Noor university publication
3- Vahide, Alipour, â€œknowledge management: Definitions and conceptsâ€, the research center and media study website
4- Behrouz, Ghalich Li, (1388), â€œknowledge management: the process of creation, sharing and using intellectual asset in businessâ€, Tehran: The organization of humanities books
5- Norouzian, Meysam, (1384), â€œthe use of knowledge management in governmentâ€, Tadbir monthly magazine, Number 156, page 24
6- Johnston, Ron ,(2000), â€œKnowledge management staying in frontâ€, available at www.aciic.org .au/.
7- Jorna, Rene.(2001), â€œKnowledge types and organizational forms in knowledge managementâ€, available at: www .hds. Fr~ barthes.
8- Ndlela,M.N,(2010),â€Knowledge Management in the Public Sector: Communication Issues and Challenges at Local Government Levelâ€,European Conference on Knowledge Management 11,portugal,pp.711-716.
9- Badri-Koohi, B., & Tavakkoli-Moghaddam, R. (2012, July). Determining optimal number and locations of alternative-fuel stations with a multi-criteria approach. In 8th International Industrial Engineering Conference, Tehran, Iran.
10- Nonaka 1. and Takeuchi. H, ( 1 995), â€œ The Knowledge-Crrating Company: How Japanese Companies Create the Dynamics of Innovationâ€,Oxford University Press.
11- Probst, G., Raub, S., Romhardt, K. (2000), â€œ Managing Knowledgeâ€, John Wiley & Sons, Chichester.
12- Quinn, J,B& Anderson, P& Finkelsteins, S, (1996), â€œManaging Professional Intellect of Alignment Between and Information Technology Objectivesâ€ , MIS Quarterly, vol (24), No (1), PP: 81-113.
13- Ramana, Rao,(2002), â€œEmerging technologic in knowledge managementâ€, available at www.ramanarao.com.
14- Young. S, chon, Jan (2001), â€œ Kowledge management supportive human resourte environmentâ€, Journal sapportive human resowse enroment, Journal of Acadung of Business PP: 120.
15- Badri-Koohi, B., Tavakkoli-Moghaddam, R., & Asghari, M. (2019). Optimizing Number and Locations of Alternative-Fuel Stations Using a Multi-Criteria Approach. Engineering, Technology & Applied Science Research, 9(1), 3715-3720.
16- Balalian, A. A., Simonyan, H., Hekimian, K., Deckelbaum, R. J., & Sargsyan, A. (2017). Prevalence and determinants of stunting in a conflict-ridden border region in Armenia-a cross-sectional study. BMC Nutrition, 3(1), 85.
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.